Effective date: 5 July 2026 | Last updated: 5 July 2026
This Privacy Policy explains how Shahi Deal ("we", "us", "our", the "App") collects, uses, shares, and protects your information when you use our mobile application and related services. By creating an account or using the App, you agree to the practices described in this policy.
Important: Our Role & Disclaimer
Shahi Deal is only a discovery platform. The App lets users explore shops and allows sellers to create and list their own shops and products. We simply connect buyers with sellers/shops — we are not a party to any transaction between you and any shop.
- Payments: We do not process, handle, collect, or hold any payment. We are not responsible for any payment made between a buyer and a seller. All payments are made directly between you and the shop, at your own risk.
- No commission: We do not charge or take any commission, fee, or cut on any purchase or sale made through the App.
- Products & delivery: We are not responsible for the products listed, their quality, description, pricing, availability, or for any product delivery, shipping, returns, exchanges, or refunds. These are solely the responsibility of the respective shop/seller.
- Fraud & disputes: We do not guarantee against any fraud, misrepresentation, defect, or loss arising from your dealings with any shop or seller. Any dispute must be resolved directly between the buyer and the seller. Please verify a shop and use your own judgment before making any purchase or payment.
- "As is": The App and its listings are provided on an "as is" and "as available" basis, without warranties of any kind regarding product functionality, seller conduct, or transaction outcomes.
1. Information We Collect
a) Account information
When you register or sign in, we collect:
- Full name
- Email address
- Password (stored securely by our server in hashed form; never stored in readable text)
If you register as a shop / seller, we also collect your shop name, contact phone number, shop address, and shop location (latitude & longitude), along with product and business details you choose to publish.
b) Location information
With your permission, we use your device's approximate and precise location (GPS) to show nearby shops and products and to calculate distances. Sellers use location to set their shop's position on the map. You can disable location access at any time in your device settings; some location-based features will then be unavailable.
c) Photos and media
Sellers can select images and videos from the device gallery to upload product, shop, and invoice images. We only access media you explicitly choose; we do not scan your gallery.
d) Transaction and usage data
- Orders, cart, checkout, and payment records processed through the App
- Favorites/saved products, recently viewed products, reviews, and search queries
- Delivery addresses you add for orders
e) Device and technical data
- Push notification token (via Firebase Cloud Messaging) to deliver notifications
- App version, device/OS type, and crash diagnostics (via Firebase Crashlytics)
- Usage and interaction events (via Firebase Analytics) — see the table below
| Analytics event | Data captured |
|---|---|
| Screen views | Names of screens you visit |
| Sign-up / Login | Method used (e.g. email) |
| Search | The search term you enter |
| Product view | Product ID, title, category |
| Share | Product ID and share method |
f) Information stored on your device
Your authentication token, saved/recently-viewed products, theme, language, and (for sellers) invoice settings are stored locally on your device so the App can function. This data stays on your device until you log out, clear app data, or uninstall the App.
2. How We Use Your Information
- Create and manage your account and keep you signed in
- Show nearby shops/products and process orders, checkout, and payments
- Send transactional and promotional push notifications
- Provide customer support and respond to your requests
- Improve app performance, fix crashes, and understand feature usage
- Prevent fraud, abuse, and violations of our terms, and comply with legal obligations
3. How We Share Information
We do not sell your personal information. We share data only as described here:
- Google Firebase (Analytics, Crashlytics, Cloud Messaging, Firestore) — provides analytics, crash reporting, push notifications, and app configuration. See Firebase's privacy information.
- Sellers/shops — when you place an order or make an inquiry, relevant order and contact details are shared with the shop so it can fulfil your request.
- WhatsApp — if you choose to contact a shop or share a product via WhatsApp, that content is handed to the WhatsApp app you select.
- Payment and service providers — payment processing and hosting partners that help operate the App, under obligations to protect your data.
- Legal — when required by law, regulation, or valid legal process.
4. Android Permissions
- Location (fine & coarse) — nearby shops/products and setting shop location
- Notifications — deliver push notifications
- Photos/Media — select images/videos you upload (sellers)
- Internet — communicate with our servers
5. Data Retention
We retain your account and transaction data for as long as your account is active or as needed to provide the App and meet legal, accounting, or reporting requirements. When you delete your account, we remove or anonymise your personal data unless we are required to retain it by law.
6. Data Security
We use industry-standard measures to protect your data, including encrypted (HTTPS) transmission and token-based authentication. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
7. Your Rights & Choices
- Access & update — view and edit your profile within the App
- Delete account — use Settings → Delete Account to permanently remove your account and associated personal data
- Location — turn location access on/off in your device settings
- Notifications — disable push notifications in your device settings
8. Children's Privacy
The App is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us so we can remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page with an updated "Last updated" date. Continued use of the App after changes means you accept the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
Shahi Deal
Email: support@shahideal.com
Website: https://shahideal.com